Privacy Policy

Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Mori Kids collects, uses, stores, and protects customer information when customers visit morikids.com, place an order, contact us, or use our online store.

  1. Seller Information

This online store is operated by:

Legal seller: «ԷՄՄԱ ԱՎԵՏՅԱՆ ԱՁ»
Business type: Individual Entrepreneur / Sole Proprietor
Tax number: 35101438
Registration number: 269.1427977
Website: https://morikids.com
Email: contact@morikids.com
Phone: +374 55 880211

Store / business activity address:

Mori Kids
ՊԱՐՈՆՅԱՆ Փ. 15/37
ԿԵՆՏՐՈՆ 0015
ԵՐԵՎԱՆ, ՀԱՅԱՍՏԱՆ

  1. Information We Collect

We may collect the following information when customers use our website or place an order:

  • full name;
  • email address;
  • phone number;
  • billing address;
  • delivery address;
  • order details;
  • payment status;
  • communication history with us;
  • delivery and tracking information;
  • device, browser, IP address, and website usage information;
  • marketing preferences, where applicable.
  1. Payment Information

Card payments are processed through secure banking or payment provider systems.

Mori Kids does not store full bank card numbers, CVV codes, PIN codes, 3D Secure passwords, or other confidential card authentication data.

Payment information may be processed by banks, payment gateways, Shopify, and other secure payment service providers involved in completing the transaction.

  1. How We Use Customer Information

We use customer information to:

  • process and confirm orders;
  • process payments;
  • arrange delivery and shipping;
  • contact customers about orders;
  • provide customer support;
  • handle returns, exchanges, and refunds;
  • prevent fraud and protect the security of the store;
  • improve our website and services;
  • send marketing messages, if the customer has agreed to receive them;
  • comply with legal, tax, accounting, and regulatory obligations.
  1. Sharing Information with Service Providers

We may share customer information with trusted third-party service providers only when necessary to operate our store and provide our services.

These may include:

  • Shopify and store technology providers;
  • banks and payment providers;
  • delivery providers, including HayPost, HayPost Express, local courier services, taxi delivery services, and international postal or courier services;
  • IT, analytics, marketing, and communication service providers;
  • legal, accounting, or regulatory service providers where required.

We share only the information needed for the relevant service.

  1. Delivery and Shipping Information

To deliver orders, we may share the customer’s name, phone number, delivery address, order details, and tracking information with delivery providers.

For local Yerevan delivery, this may include local courier or taxi delivery services, including Yandex Delivery, where applicable.

For delivery within Armenia and international shipping, this may include HayPost, HayPost Express, postal services, courier companies, customs authorities, and local delivery providers in the destination country.

  1. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • operate the online store;
  • remember customer preferences;
  • improve website performance;
  • analyze website traffic;
  • support marketing and advertising activity;
  • help protect the website against fraud or misuse.

Customers may be able to manage cookie or privacy preferences through browser settings or available website privacy settings.

  1. Marketing Communications

If a customer subscribes to our newsletter or agrees to receive marketing messages, we may use the customer’s email address or phone number to send updates, offers, product news, or promotional messages.

Customers may unsubscribe from marketing communications at any time by using the unsubscribe option, where available, or by contacting us.

  1. Data Storage and Security

We take reasonable steps to protect customer information from unauthorized access, loss, misuse, disclosure, or alteration.

Customer information may be stored in Shopify, business email systems, delivery systems, payment systems, and other service platforms used to operate the store.

No online system can be guaranteed to be completely secure, but we take reasonable measures to protect customer information.

  1. International Processing

Some service providers used by Mori Kids, including Shopify, payment providers, analytics tools, or delivery partners, may process information outside Armenia.

By using our website or placing an order, the customer understands that information may be processed by such service providers where necessary to provide the service.

  1. Data Retention

We keep customer information for as long as necessary to:

  • process orders;
  • provide customer support;
  • manage returns, exchanges, and refunds;
  • meet legal, tax, accounting, and regulatory obligations;
  • resolve disputes;
  • protect our legitimate business interests.

When information is no longer needed, it may be deleted or securely archived according to our business and legal requirements.

  1. Customer Rights

Customers may contact us to request information about their personal data or to ask us to correct, update, or delete personal information, where applicable.

Some information may need to be retained for legal, tax, accounting, fraud prevention, or order processing reasons.

  1. Children’s Privacy

Mori Kids sells children’s products, but our website and online store are intended to be used by adults who are legally able to make purchases.

We do not knowingly collect personal information directly from children.

  1. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be published on this page. Continued use of the website after changes means that the customer accepts the updated Privacy Policy.

  1. Contact

For questions about this Privacy Policy or customer information, please contact us:

Email: contact@morikids.com
Phone: +374 55 880211